Official Press Release:
Looking to offer credit unions better ways to actively connect to members, Alkami Technology Inc. and CU Service Network (CUSN) are partnering to enhance the look and feel of the products and service that banks and credit unions can deliver to their consumers and members.
Debbie Cook, our business development manager for Nebraska, reports straight from the source: Family Focus FCU, located in Omaha, NE recently installed CO-OP NextGen ATM, which performs state-of-the-art shared branching transactions from an ATM Terminal – and they absolutely love it.
By Trisha Wiggin-Fausnaugh, Client Relations
Cole Johnson, a teller at Air Academy’s branch at 4920 N Union in Colorado Springs, CO, recently earned 100% on a shared branching mystery shop. That in itself isn’t unusual. What makes his score extraordinary is that Cole is an 18-year-old high school senior.
Just a reminder to log into CO-OP’s extranet portal and order your free clings while they are still free.
There are a lot of other neat items on the site for purchase too, like posters, statement inserts, and banners highlighting the new logo changes.
NOTE: You may not have extranet access currently – if you don’t, request alternate access and CO-OP will send you a username and password via email. Check your spam though! That is where the email may be flagged.
If you need to download the new logos, visit www.cusn.com and go to marketing > logos. You can download the jpg and eps versions there.
Let us know if you need help!
So many questions surround the mysterious mobile wallet. What does it do? Who is using it? And so on and so on. Mobile wallets can be especially confusing for financial institutions, who are trying to grapple with information (and misinformation) and place themselves as early adopters for future benefit. Credit unions, however, are at a distinct advantage in their cooperative philosophies. Many minds working together can have significant impact over one person trying to figure it all out.
We took data from the CO-OP FS recent whitepaper, “Digital Wallets in Depth: What are They? How do They Work? And Where do Credit Unions Fit in?” and turned it into an infographic for your viewing pleasure. Feel free to share and spread the word!
Check out UniWyo FCU‘s perfect mystery shop tellers – Brooklyn and Charlyn. Aren’t they just happy campers?
We love 100% shops, because it shows shared branching is functioning as it should – as a comfortable, friendly and professional service. Congrats UniWyo!