Accounting: 3…2…1…Blast Off


By Doug Burke, President/CEO

We are excited to have officially launched the new collaborative accounting service in February. The program is being designed to offer services to credit unions and CUSOs:

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CUSN Annual Meeting Highlights and Photos


CUSN held our Annual Meeting on Tuesday, May 13th at The Vista at Applewood Golf Course in Golden, CO. Some breath-taking views were had, as you can see on our photo above.

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REMINDER: Use Our Computer Based Training!


Most of you know by now that we offer computer based training for you and your staff. If you are new, or maybe were promoted to a new position, this may be your first time hearing about this efficient and free service.

I’ll get a call every now and then from a CU who wonders, “Just thought I’d ask if there is any sort of training tools you could help me with.

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What’s New with our CUs!


Who’s moved?  Launched Sprig? Got a NextGen ATM?

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CU Service Network and CUProdigy Partnership


Below is the press release we sent out in April, announcing our partnership with CUProdigy.


Looking to offer credit unions a robust and trusted core software platform, CU Service Network (CUSN) and CUProdigy are partnering.

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Mystery Shop Results: Who Received PERFECT Scores?


By Trisha Wiggin-Fausnaugh, Business Services

Late Winter Mystery Shops

February was a disappointing month for the Mystery Shop program. The average score was much lower than usual, only 87.97%. Still, the staff at one credit union location, Capital Educators FCU at 16275 N Marketplace Blvd, Nampa, ID, received full marks from their shopper. She added the comment, “The teller made me feel welcome by being friendly and professional.”

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New Shared Branches in New Locations


We are excited to announce that two Iowa credit unions, Sioux Valley Community Credit Union and North Iowa Community Credit Union, are offering shared branching in BRAND NEW AREAS!

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Message From Our President/CEO on Collaborative Services

Message from the President/CEO, Doug Burke

Video duration: 1 minute, 9 seconds

Collaborative Services Overview


By Doug Burke, President/CEO

CUSN’s Collaboration Services
It’s not just shared branching

Over the last couple years, the word collaboration has been used frequently in the various credit union trades and the credit union community. Everyone agrees collaboration is a cornerstone for credit unions and the idea of taking collaboration to a new level is desirable and intriguing, but also difficult for a variety of reasons. We believe the opportunities far out way the challenges.

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