Don’t Forget to Register for Our Annual Meeting!


Only three weeks left to register for the CU Service Network Annual Meeting! We actually tossed around the idea of not even calling it an “Annual Meeting,” because it really is so different from your typical Annual Meeting – and we want you to come! Check out the video our President/CEO Doug Burke made to announce the event here.

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How Your Credit Union Can Dominate Search Results

Young women is resting on the couch and surfing the internet on her laptop computer.

We came across an interesting article today and wanted to share it with our credit union friends. The article is titled “Rage Against the Mega-Corp: How Your Small Business Can Dominate Search,” from

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Latah FCU Expands Outsourced Accounting


We are excited to announce that one of our Back Office Accounting clients – Latah FCU – has expanded their services with us.

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Updated CBTs for Shared Branching Rule Changes


You shared branching folks are probably aware that the shared branching rules changed on April 1st. Consequently, we here at CU Service Network are in the process of updating our shared branching online training modules (CBTs).

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Research Survey Coming Your Way


Your credit union has been invited to participate in an extensive research endeavor on Shared Services.

We have created a survey through Kordeleski Consulting to define the “back office” of the future.  Kirk Kordeleski has national recognition in growing and mentoring credit unions and was instrumental in creating S3 (a CUSO for three $1B+ credit unions).

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Tiny Credit Union with A Big Vision


It seems like every day we hear about another merger. Small, local, rural, or remote credit unions getting acquired by the big guys. It’s nice for once to hear a story about a small credit union that is thriving – The Florist Credit Union, in Roswell, NM. They may be tiny, but that have a big vision. This month, NACUSO highlighted President/CEO Kenn Bell and what it means to work for a small credit union. Take a look below at a sample of the article:

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Fraud – The New F Word


We have a new campaign over at CU Collaborative Community. One that couldn’t be more relevant – Fraud. It is everywhere. Did you know, as of March 24, there are 4,082 articles on fraud in CUTimes? There are 3,580 on CU Journal. 504 on CUToday (granted, the site is only a few years old.)

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Our Partner Wins Channel Partners 360 Award


We are excited to announce that Platte River Networks has won the 2016 Channel Partners 360 Award.

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Innovation Aligns with Disruptive Collaboration


By Daniel Burk, SVP Business Development

There was an article written recently in about collaboration. Actually, it was about “Disruptive Collaboration.” Two words that seem to be at odds with each other.

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Shared Branching Fraud Protection


By Trisha Wiggin-Fausnaugh, Project Manager

Unfortunately, fraud is a reality for all financial institutions, and losses from fraud can be considerable. We’ve seen an upsurge in fraud and potential fraud through shared branching and associated products, like NextGen ATMs and Sprig. There are some things that you can do to help reduce this type of fraud and to spot it quickly should it occur.

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