By Rosemary Paddock
In late 2013, CUSN sent our participating credit unions our Annual Satisfaction Survey. We received a total of 30 surveys back, for a 24% participation rate. While it may sound low to you, in the world of survey participation, it is HUGE!
Wanted to share our results with you.
We would like to welcome Ginny Morris as the newest member of the CUSN team. Ginny is our first employee to come on board as part of our new accounting collaborative services initiative. Her position as controller will be key as we kick off this new CU service.
We asked her to write a bit about herself so you can get to know her.
By Trisha Wiggin-Fausnaugh
Now that more and more credit unions are installing Next Gen ATMs for shared branching transactions, I wanted to find out firsthand what the experience is like for a member. I love shared branching because I enjoy interacting with the tellers, and I’m not patient with machines, so armed with my driver’s license and a little bit of skepticism, I visited the new unit at Bellco CU’s River Point branch, 3610 River Point Parkway in Sheridan, Colorado (off 285 near Santa Fe).
Official Press Release:
Looking to offer credit unions better ways to actively connect to members, Alkami Technology Inc. and CU Service Network (CUSN) are partnering to enhance the look and feel of the products and service that banks and credit unions can deliver to their consumers and members.