Message from the President

Message from the President/CEO, Doug Burke

By Doug Burke, President/CEO of CUSN

If I were to pick one word that best describes 2014 for CUSN that word would be Transforming. Yes, CUSN continues to grow and support our tried and true products, but this last year was a breakout year for our research and development efforts. Over the course of 2014, CUSN introduced or is in the process of introducing 6 new products and services!

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Accounting Back Office Update

accounting

By Doug Burke, President/CEO of CUSN

CUSN launched our new accounting services in March of last year with a Value Proposition of:

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IT Support for 2015 – Consider the Choices

IT

By Daniel Burk, Senior VP of Business Development

As credit unions begin their 2015 projects, one concern usually makes the top of the list. “How can we best use our limited resources?”

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Our 500th Shared Branch. Hooray!

500TH

December was a monumental month for us here at CUSN. We celebrated our 500th shared branch, one of Ascentra Credit Union’s branches in the Quad Cities, IA/IL area.

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Are your members confused about NextGen ATMS?

NEXT GEN

NextGen ATMs – the “shared branching” ATM. They are popping up everywhere. 46 NextGen ATMs  have been installed in the CUSN network, and more are coming soon. As more and more members encounter these machines, there is often confusion, and unfortunately frustration.

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What’s New with Our CUs

What's New with our CUs

We’ve had FOUR new credit unions come on board for shared branching this autumn! Our business services rep Trisha Wiggin-Fausnaugh has literally spent more time in Iowa and Nebraska than in the office – and we couldn’t be more excited. These four credit unions brought 15 new locations to the network, many in areas brand new to shared branching.

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This Credit Union is Dominating Mystery Shops!

Mystery-shop

By Trisha Wiggin-Fausnaugh, Business Services Rep

Who received seven PERFECT Shops out of eight?

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Happy New Year and Thanks for the Support!

holidays

By Debbie Cook, Business Development Account Manager

As we begin 2015, I would like to thank all of the credit unions that were so gracious to me by giving CUSN some of your time in 2014.

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CUSN Accepts ALS Ice Bucket Challenge!

Doug Burke, Rosemary Paddock and Dan Burk get drenched for a good cause.

We were challenged by Mutual 1st FCU in Omaha – and we in turn challenge Craig Beach and Laura Pizzarelli of CO-OP! We’ve also donated $100 to the ALS Association.

Message from the President

Message from the President/CEO, Doug Burke

By Doug Burke, President/CEO of CUSN

Approximately 18 months ago, CUSN made a strategic change to become more aggressive in our research and development endeavors. We wanted to continue seeking out new products, but more importantly, tailor and focus the efforts toward collaborative services. I’m proud of the hard work and effort our team has put into the initiatives which has been producing results over the last several months. So far this year CUSN has introduced the following Back Office Solutions:

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